The Delivery of Health Services at the Barangay Sagonsongan Temporary Shelters as Perceived by the Internally Displaced Persons (IDPs)

Abstract

This study examined the perception of the IDP respondents of the Temporary Shelters of Barangay Sagonsongan, Marawi City, on the health services provided by the City Health Office. This study used the descriptive methods of research to assess the health services delivered to the Internally Displaced Persons of the Temporary Shelters of Brgy. Sagonsongan, Marawi City. The total population of the study was the Internally Displaced Persons (IDPs) at the Temporary Shelters of Brgy. Sagonsongan, Marawi City. By using purposive sampling, only the accessible family households were taken as the sample respondents. Hence, by using the Sloven Formula, a sample of 80 family households was chosen from the total of 500 family households. In regard to significant findings of the study, it was revealed that the majority of the respondents were aware of all 10 major services provided by the City Health Office to the IDPs. In terms of the perception of the IDP respondents on the City Health Office delivery system utilized for the provided health services based on certain criteria such as availability, accessibility, and accountability, it was found that the availability and accessibility of the delivery of health services to the IDP respondents by the City Health Office was perceived as "almost never" by majority of the respondents. On the other hand, the accountability in the delivery of health services to the IDP respondents by the City Health Office was perceived by the majority of the respondents as "everytime". The researcher highly recommends that the local government, through the City Health office, must strengthen the services delivered to the IDP